Terms and Conditions

Finzip Private Limited is a company incorporated under the Companies Act, with its registered office at CEOL, II Floor, City Corporation Commercial Complex, Mallikatte, Kadri, Mangaluru, Dakshina Kannada, Karnataka – 575002 (CIN: U74999KA2016PTC098610). Finzip is registered with the Association of Mutual Funds in India (AMFI) as a Corporate Mutual Fund Distributor (ARN-189270) for the distribution of regular mutual fund schemes, and with the Insurance Regulatory and Development Authority of India (IRDAI) as a Corporate Agent (Composite) (Registration No. CA0985). Finzip acts as a distributor and intermediary and is not a mutual fund, asset management company, portfolio manager, investment adviser, or insurer.

Through the Platform, Finzip facilitates: (a) the purchase, redemption and management of units of mutual fund schemes of various asset management companies (“AMCs”) on a regular-plan, execution-only basis; and (b) the solicitation and servicing of insurance products of insurers with whom Finzip has a corporate-agency arrangement. All mutual fund transactions are processed and held by the respective AMCs and their registrars and transfer agents (RTAs); all insurance policies are issued and underwritten by the respective insurers. Finzip does not provide investment advice unless expressly agreed in writing, and the services are provided on a non-discretionary basis.

You must be at least 18 years of age, of sound mind, competent to contract under the Indian Contract Act, 1872, and (where applicable) a resident of India for tax and regulatory purposes. By using the Platform you represent that the information you provide is true, complete and current, and that you will comply with applicable laws, including KYC and anti-money-laundering requirements.

To transact, you must complete registration and KYC verification as prescribed by SEBI, AMFI, IRDAI and the KYC Registration Agencies (KRAs). You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account, and you agree to notify us immediately of any unauthorised use.

Finzip does not charge you any fee, commission or subscription for distributing mutual funds or insurance through the Platform. For mutual fund schemes, Finzip receives trail commission from the AMCs; for insurance, Finzip receives commission/remuneration from the insurers, in each case in accordance with applicable regulations. These payments do not increase the cost payable by you beyond the scheme’s or policy’s standard charges.

Orders placed through the Platform are forwarded to the relevant AMC, RTA or insurer for processing and are subject to their terms, scheme information documents, policy terms, cut-off timings and applicable law. Your investment amount moves directly from your bank account to the mutual fund scheme, and insurance premiums are paid to the insurer. Unit allotment, redemption, policy issuance, claims and servicing are carried out by the AMC, RTA or insurer, and Finzip is not responsible for their acts, omissions, delays or decisions, or for the acts of payment gateways or banks.

You are responsible for your own financial decisions. You should read all scheme-related documents, product brochures and policy wordings carefully before investing or purchasing, and assess suitability in light of your own objectives, risk tolerance and financial situation. Mutual fund investments are subject to market risks; insurance is the subject matter of solicitation.

The Platform and all content, software, trademarks and logos, including the registered trademark “Finzip®”, are owned by or licensed to Finzip and are protected by law. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform for personal, lawful purposes. You may not copy, modify, distribute or create derivative works without our prior written consent.

The Platform integrates with and links to third parties such as AMCs, insurers, RTAs, KRAs, payment gateways and banks. Finzip does not control and is not responsible for the products, content, security or practices of such third parties, and your dealings with them are at your own risk and subject to their terms.

You agree not to use the Platform for any unlawful, fraudulent or unauthorised purpose; not to provide false or misleading information; not to interfere with the Platform’s operation or security; and not to use the Platform in violation of any applicable law or regulation.

The Platform and services are provided on an “as is” and “as available” basis without warranties of any kind. To the maximum extent permitted by law, Finzip shall not be liable for any indirect, incidental, special or consequential loss, or for any loss arising from market movements, investment performance, insurer or AMC decisions, or events beyond our reasonable control. Please also read our separate Disclaimer.

You agree to indemnify and hold harmless Finzip, its directors, officers and employees from any claim, demand, loss or expense arising out of your breach of these Terms or your violation of any law or third-party right.

We may suspend or terminate your access to the Platform, with or without notice, if you breach these Terms, fail KYC or regulatory requirements, or for security or legal reasons. You may stop using the Platform at any time, subject to settlement of pending transactions.

We may update these Terms from time to time. Changes are effective when posted on the Platform, and your continued use after changes constitutes acceptance.

These Terms are governed by the laws of India. Subject to applicable law, the courts at Mangaluru, Karnataka shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Platform.

For any query, complaint or grievance, you may contact our Customer Care team at care@finzip.in or +91 80953 69399, or write to us at our registered office above. We will acknowledge your grievance, forward and follow it up with the relevant party towards resolution within 14 days.

Mutual funds: Finzip facilitates transactions on a regular-plan, execution-only basis; units are issued and held by the AMC/RTA. Grievances relating to a scheme or transaction may also be raised directly with the relevant AMC, and unresolved grievances may be escalated to the AMC and to AMFI.

Insurance: Finzip acts only as a facilitator (Corporate Agent – Composite, IRDAI Reg. No. CA0985); your policy is issued, underwritten and serviced, and your claims decided and settled, by the respective insurer, over which Finzip has no control. You may approach your insurer directly, at any time, for any grievance relating to your policy, its servicing or claims. If unresolved, you may escalate to IRDAI through the Bima Bharosa portal (https://bimabharosa.irdai.gov.in), the toll-free number 155255 / 1800 4254 732 or complaints@irdai.gov.in, and thereafter to the Insurance Ombudsman having jurisdiction.